Requires Growth Plan
Unlock Grievance Redressal Portal
Section 13 of the DPDP Act 2023 mandates every Data Fiduciary to publish contact details of a Grievance Redressal Officer and resolve data principal grievances within 30 days.
Included in this tier:
- Statutory 30-day countdown SLA clock per complaint
- Official Grievance Redressal Officer assignment
- Hosted public grievance intake portal (/grievance/[slug])
- Automated complainant dispatch emails and resolution decisions
- DPBI inspection-ready audit trail